Help Center
Everything you need to know about NUVIO competitions, prizes, and how it all works.
Simple 4-Step Process
Choose Your Prize
Browse our curated selection of luxury prizes from cars to high-end tech. Each competition shows exactly what you could win.
Buy Your Tickets
Purchase tickets securely online with instant confirmation. Buy more tickets to increase your chances - bulk discounts available!
Wait For The Draw
Winners are chosen fairly using a certified random number generator. Track the progress of each competition in real-time.
Claim Your Prize
Winners are contacted directly within 48 hours. Choose between the physical prize or cash alternative. We handle all delivery.
Competition Types
- One amazing prize with a fixed number of tickets
- Draw happens automatically when all tickets are sold
- Bonus: 10% discount on all tickets automatically applied
- 100% guaranteed to draw - never cancelled
- Multiple prizes in one competition
- Buy tickets for the specific prize you want
- Fixed deadline for the entire competition
- One winner selected from ALL tickets at deadline
- Winner receives the prize their ticket was for
- Multiple prizes with individual ticket targets
- Each prize draws independently when its target is reached
- Prize restocks automatically for new rounds (editions)
- Continuous winning opportunities - never wait for all prizes
Ticket Discounts
Buy more, save more! Here's how our discounts work
All tickets in Guaranteed Draw competitions automatically get 10% off - already included in the displayed price!
Purchase 25 or more tickets in one transaction to unlock 5% off your total order.
Maximum savings! Purchase 50 or more tickets in one transaction for 10% off.
💡 Important Notes:
- • All discounts are applied automatically at checkout
- • Bulk discounts (5% and 10%) apply to the per-ticket price
- • In Guaranteed competitions, you get the 10% Guaranteed discount PLUS any bulk discount
- • Your final price is always clearly shown before payment
Referral Rewards Program
Share the excitement and earn free entries!
- 1Share your unique referral code (found in your profile)
- 2Your friend signs up using your code
- 3They make their first purchase of €10 or more within 2 weeks
- ✓You BOTH get 1 bonus ticket each instantly!
Time Limit: Your friend must make their first qualifying purchase (€10+) within 2 weeks of signing up, or the referral will expire.
- Use bonus tickets for 100% FREE entries into any competition
- Simply check the "Use Bonus Tickets" box at checkout
- Track your balance in real-time on your profile page
- No expiry date - save them and use whenever you want
- Same winning chances as paid tickets - no difference!
Free Postal Entry
Enter any competition for free by mail
Send your postcard to:
NUVIO Competitions
PO Box 1234
Amsterdam, 1000AA
Netherlands
What to include:
- • Your full name
- • Your email address
- • Competition title you're entering
- • Specific prize you want to win
- Must be on a postcard (not in envelope)
- One entry per postcard per person per competition
- Must arrive before competition closes
- Entrants must be 18 or over
- Postage costs are your responsibility
- We're not responsible for lost/delayed mail
- Illegible or incomplete entries will be disqualified
How We Choose Winners
Fair & Random
All winners are selected using a certified random number generator. Every ticket has an equal chance of winning regardless of when it was purchased.
100% Transparent
Our selection process is transparent and verifiable. All winners are announced publicly on our Winners page with their winning ticket number.
Verified Winners
Winners are contacted within 48 hours via email and must verify their identity before prize distribution.
Still Have Questions?
Our friendly support team is here to help with any questions about competitions, prizes, your account, or anything else!
We typically respond within 24 hours